Privacy Policy

Privacy Policy

Last updated: 20 May 2026

Quiet Space Counselling (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information with care.

This Privacy Policy explains how personal information is collected, used and protected when you visit https://quiet-space.com (“the Website”).

Quiet Space Counselling is a sole trader business based in the United Kingdom and is the data controller for the purposes of applicable data protection law.

Quiet Space Counselling is registered with the Information Commissioner’s Office (ICO).

Information We Collect

We may collect personal information that you choose to provide via the Website, including:

  • your name
  • your email address
  • the contents of any message you send via the contact form

If you choose to subscribe to occasional updates via our mailing list, we may also collect:

  • your name (if provided)
  • your email address

If you make payment for a sound bath event or other wellbeing offering via the Website, payment details are processed securely by our payment provider (see Payments below).

How We Use Your Information

We may use your information to:

  • respond to enquiries you send via the Website
  • communicate with you about counselling enquiries
  • manage newsletter subscriptions where you have opted in
  • send occasional updates, resources, wellbeing offerings or practice news (if you have subscribed)
  • manage bookings and payments for events or services
  • maintain website security and prevent spam or misuse
  • comply with legal or regulatory obligations

We will only use your information where we have an appropriate lawful basis to do so.

Newsletter Sign-Up

If you choose to subscribe to our mailing list, your information is managed through MailPoet.

Mailing list communications are sent only where you have actively opted in. You can unsubscribe at any time using the unsubscribe link included in emails.

We aim to send occasional communications only, rather than frequent marketing emails.

Payments

Where payments are taken via the Website (for example, for sound bath events or wellbeing offerings), payments are processed securely by Stripe.

Quiet Space Counselling does not store your full payment card details.

Stripe’s privacy policy can be viewed here:
https://stripe.com/gb/privacy

Website Infrastructure and Security

This Website is built using WordPress and uses certain third-party tools to support functionality, security and communication, including:

  • WordPress / Automattic services
  • Jetpack
  • Akismet anti-spam protection
  • Google reCAPTCHA (where applicable)
  • MailPoet
  • Complianz cookie consent management

These providers may process limited technical information where necessary to support website functionality, spam prevention, security or communication services.

Cookies

This Website uses cookies and similar technologies to support functionality, security and user experience.

Where required, you will be given the opportunity to manage your cookie preferences via the Website’s cookie consent banner.

For more detail, please see our Cookie Policy.

Third-Party Links

This Website may include links to third-party websites or services, including:

  • SoundCloud
  • Facebook
  • Stripe

If you click a third-party link, you will be taken to that external site. We are not responsible for the privacy practices or content of third-party websites.

We recommend reviewing their privacy policies separately.

Data Retention

Website enquiry information is retained only for as long as reasonably necessary for the purpose it was collected, unless longer retention is required by law.

Mailing list information is retained until you unsubscribe or request removal.

Your Rights

Under UK data protection law, you may have rights including:

  • the right to access your personal data
  • the right to request correction of inaccurate information
  • the right to request deletion in certain circumstances
  • the right to restrict processing in certain circumstances
  • the right to object to certain processing
  • the right to withdraw consent where consent has been relied upon

To make a request, please contact:

aly@quiet-space.com

If you are unhappy with how your data is handled, you may contact the Information Commissioner’s Office (ICO).

Children

This Website is intended for adults aged 18 and over.

It is not intended for children.

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes to the Website, services or legal requirements.

The most recent version will always be published on this page.

Contact

If you have questions about this Privacy Policy or your personal information, please contact:

aly@quiet-space.com