Frequently asked questions

Frequently Asked Questions

A few answers to help you feel more at ease as you take the first step

What happens in the free introductory call?+

We’ll have a relaxed 20-minute conversation by phone or Zoom. You can share a little about what brings you to counselling, ask any questions you may have, and find out more about how I work. It’s also an opportunity to see whether you feel comfortable working with me, with no pressure to continue.

What if I feel nervous about starting counselling?+

It’s completely natural to feel nervous about starting counselling. You don’t need to know what to say or have everything figured out before we meet. We can take things at your pace, and there’s no pressure to talk about anything before you feel ready. The first step is simply a chance to talk, ask questions and see how you feel.

Is counselling confidential?+

Yes. Confidentiality is an important part of counselling and helps build a trusting therapeutic relationship. There are some limits to confidentiality, which I’ll explain before we begin our sessions. My practice follows the BACP Ethical Framework.

How much does counselling cost and how long does a session last?+

Sessions cost £70 per session, and last for 50 minutes.

Is counselling in person or online?+

Counselling sessions can be in person or online depending what suits you. In person sessions take place in a welcoming and comfortable therapy room close to Ruislip High Street. Further details will be shared when your appointment is arranged. Online sessions are open to anyone across the UK by secure video call, giving you the flexibility to access counselling from the comfort of your own space.

What can counselling help with?+

Counselling can offer space to explore what’s troubling you, understand your feelings and make sense of difficult experiences. You might be dealing with anxiety, stress, low mood, grief, relationship difficulties or changes in your life. You may simply feel stuck or want to understand yourself better and talk to someone who is professionally trained to listen and offer support. There’s no right or wrong reason to come to counselling. We’ll work together to explore what feels important to you, at your own pace.

How many sessions will I need?+

There’s no set number of sessions. It depends on what you’re bringing to counselling and what you hope to gain. We can review how things are going together and decide what feels helpful as we go.

Do you charge for missed or cancelled sessions?+

I ask for at least 48 hours’ notice if you need to cancel or reschedule a session. This gives me the opportunity to offer the appointment to someone else. Sessions cancelled or rescheduled with less than 48 hours’ notice will be charged at 50% of the session fee. Thank you for understanding.

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